VIRTUAL ASSISTANT
Use our virtual assistant to answer your questions about your account, loan payment , help with transferring funds and any other banking needs.
Meet Mac – Your Virtual Assistant!
Mac is our always-ready, always-friendly virtual assistant here to help you get what you need – fast! Whether you’re looking for quick answers or help with your accounts, Mac is just a click or call away.
Chat or Text with Mac
Need help, but don’t feel like picking up the phone? Mac is just a message away!
- Ask about becoming a member, our hours, or how to find a branch near you
- Get quick info on loans, accounts, and other services
- Save time by skipping the search – Mac has the answers!
Talk with Mac
Call our automated phone system, and Mac can help with your day-to-day banking tasks
- Hear your most recent transactions and check your balances
- Make quick transfers between your accounts
- Access your information anytime – no waiting required!
Prefer to meet face to face?
Our friendly team is still just a call or video chat away! With our new video appointments, you can meet with a local team member from wherever it’s most convenient – your home, the office, or anywhere in between! You have the freedom to bank on your terms, with real help from real people!
Book a Video Appointment: Your Easy Online Banking Solution
Need to take care of banking without visiting a branch? Our video appointments make it simple and secure. Connect with us virtually to open a new account with ease, apply for loans and receive the personalized guidance you need, or make quick updates and changes to your existing accounts. It’s the most convenient way to manage your finances from anywhere.
Here’s how to prepare for your video appointment:
- We’ll send you a video call link before your appointment begins.
- Enable camera and microphone access on the device you plan to use.
- Please ensure your device is fully charged and connected to a stable internet signal.