VIRTUAL ASSISTANT
Use our virtual assistant to answer your questions about your account, loan payment , help with transferring funds and any other banking needs.
Meet Mac – Your Virtual Assistant!
Mac is our always-ready, always-friendly virtual assistant here to help you get what you need – fast! Whether you’re looking for quick answers or help with your accounts, Mac is just a click or call away.
Chat or Text with Mac
Need help, but don’t feel like picking up the phone? Mac is just a message away!
- Ask about becoming a member, our hours, or how to find a branch near you
- Get quick info on loans, accounts, and other services
- Save time by skipping the search – Mac has the answers!
Talk with Mac
Call our automated phone system, and Mac can help with your day-to-day banking tasks
- Hear your most recent transactions and check your balances
- Make quick transfers between your accounts
- Access your information anytime – no waiting required!
Prefer to meet face to face?
Our friendly team is still just a call or video chat away! With our new video appointments, you can meet with a local team member from wherever it’s most convenient – your home, the office, or anywhere in between! You have the freedom to bank on your terms, with real help from real people!
Here’s what you can do during a video appointment:
- Open a new account with ease
- Apply for loans and get personalized guidance
- Make updates or changes to your existing accounts